Size Passport

Size Passport is a tool that saves your measurements, allowing you to order products in the best-fitting size and with a perfect fit.

Simple, with all your detailed size information saved in one place, you’ll save time and effort when re-ordering your preferred items.

Drop by any of our store locations and let us create one for you. For Custom Made items, you can also grab a garment and measuring tape and create one from the comfort of your own home with our easy-to-follow tutorial.

About 15 to 25 minutes.

We believe less is more. So, we suggest starting with all basic alterations and using “advanced size options” only when necessary. If you’re unsure, please contact our customer service team or drop by any of our stores for guided in-person assistance.

Size Passport can be used on your store and online shopping journey, on all our Custom Made items and a selection of the Ready-to-wear collection. Items that can be altered with Size Passport online will have this option available on the product page.

Once your order is confirmed, alterations requested through Size Passport cannot be modified or canceled. If you need assistance, please contact customer support as soon as possible.

No, using Size Passport does not change the standard delivery time. Your order will be delivered within the same timeframe as other purchases.

Yes, products altered using Size Passport can be returned. However, if the item has undergone additional alterations by a local tailor or elsewhere, it will no longer be eligible for return.

Yes, items altered using Size Passport are eligible for a full refund, as long as they meet our return policy criteria.